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BlueBay Grand Esmeralda

GIATA-ID: 68995

Playa del Carmen/Playacar, Mexico

Address

Carretera Chetumal - Puerto Juárez KM 300 77710 Playa del Carmen Quintana Roo

Telephone

+52 984 877 4507Fax: +52 984 877 4512

E-mail

groupsmanager@grupobluebay.com

Website

https://www.bluebayresorts.com/en/hotels/mexico/riviera-maya/playa-del-carmen/bluebay-grand-esmeralda/

Hotel chain

BlueBay Hotels & Resorts
Property info
Accommodation types

Resort

Traveller categories

Beach holidaymakers

Building information

Built in the year

Year: 2006

Year of renovation

Year: 2007
Number of rooms & other

Storeys – main building

Number: 3

Storeys – auxiliary building

Number: 3

Rooms

Number: 979

Suites

Number: 56
Location
Beach

Beach

DirectSandy

Sun loungers on the beach

Parasols on the beach

Distances: entertainment & shopping

Golf course

Distance: 10000 m
Distances: nature

Sea

Direct
Facilities
General facilities

Air conditioning in the accommodation

Babysitting service

Around the clock

Bicycle storage area

Car park

Car hire

Cash machine

Check-in/-out service

Coin-operated laundry

For a fee

Currency exchange desk

Lift

Number: 8

Garage

Internet access

Laundry service

For a fee

Medical assistance

For a fee

Hotel doctor

Reception

Around the clock

Lobby

Hotel/Board safe

Hotel shuttle bus

Cloakroom

WiFi

Wheelchair accessible/wheelchair friendly

Food & drinks

Bar

Breakfast room

Café

Pub

Dining room

Restaurant

Number: 6Air conditioningNon-smokingSmoking areaHigh chairs

Room service

Snack bar

Entertainment & lifestyle

Theatre hall

Hairdresser

Newspaper stand

Playground

Playroom

Shops

Souvenir shop

Tour desk

Conferences & events

Conference room

Maximum capacity: 650
Outdoor facilities & pools

Children's pool

Sun loungers at the pool

Garden

Outdoor pool

Number: 3

Parasols at the pool

Pool bar

Sun terrace

Terrace

Bath towels

Rooms
Room types & layout

Balcony or terrace

Balcony

Bathroom

Family rooms

Living room/area

Depending on the scope of service booked

Non-smoking rooms

Terrace

Wheelchair-accessible rooms

Facilities

Alarm clock

Air conditioning in the accommodation unit

Individually controlled

Ironing set

Internet access

Minibar

Telephone

Direct-dial

Radio

Room/Cabin safe

Tiled floor

TV

Cable TVFlat-screen

Fan

Voltage

110 V

Desk

WiFi

For a fee
Sleeping

Cot

Double bed

King-size bed

Bathroom

Bathtub

Hairdryer

Vanity mirror

Shower

Whirlpool bath

Depending on the scope of service booked
Kitchen/Kitchenette

Tea/Coffee station

Location/View

Sea view

Depending on the scope of service bookedSide

Garden view

Depending on the scope of service booked
Sports
Sports: general

Aerobics

Archery

Billiards

Fishing

Third-party operator

Gym

Callisthenics

Horse riding

Table tennis

Tennis

Number: 2

Volleyball

Yoga

Beach and watersports

Aquafit

Beach volleyball

Catamaraning

For a fee

Jet skiing

For a fee

Kayaking

Motorboat rides

For a fee

Diving

For a fee

Sailing

For a fee

Snorkelling

Water skiing

For a fee

Windsurfing

Other water sports

For a feeThird-party operator
Wellness

Solarium

For a fee

Massage treatments

Sauna

For a fee

Steam bath

For a fee

Spa

For a fee

Hot tub

For a fee
Entertainment

Childcare service

Entertainment programme

Entertainment programme for children

Entertainment programme for adults

Kids' club

Board
Board options

All-inclusive

Bed & breakfast

Breakfast

BuffetContinental breakfast

Dinner

BuffetÀ la carteSet menu

Full board

Lunch

Buffet

Snacks

Only included in All-Inclusive

Drinks included

Additional offers

Alcoholic beverages

Only included in All-Inclusive

Diet meals

International brands

Only included in All-Inclusive

Minibar

Only included in All-Inclusive

House favourite brands

Only included in All-Inclusive

Room service

Around the clockFor a fee

Non-alcoholic beverages

Only included in All-Inclusive
Payment options

Payment options

VISAMasterCardAmerican ExpressDiners Club

Location

The hotel is located on the Riviera Mayan about 15 minutes north of Playa del Carmen, with its restaurants, bars, exciting nightlife and shopping opportunities. Links to public transport can be found 15 minutes from the hotel. The hotel is located on the beachfront overlooking the azure waters of Mexico's beautiful Mayan Riviera. Cancún International Airport is 35 min away.

Facilities

Guests have a choice of 979 rooms and 56 suites located in two 3-storey buildings with lifts. The friendly staff at the reception desk in the lobby are happy to answer any questions. A cloakroom, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy partial sea views from the balcony or private terrace of some rooms. Most units have a sea view. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a flatscreen television with cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and a vanity mirror are provided. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.

Sports/Entertainment

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 3 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols are available on the sun terrace. The resort offers outdoor sports, including tennis, beach volleyball, volleyball, archery and horse riding. Fishing is organised by third-party operators. A number of sports are available, including water sports such as windsurfing, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy water skiing, jet skiing, motorboat rides, sailing, catamaraning and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. The resort offers a range of facilities in the wellness area. Options include massage treatments and, for an additional fee, a spa, a sauna, a steam bath and a solarium. An entertainment programme for adults and children ensures that guests have plenty to see and do during their stay.

Meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can dine in 6 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Catering options include bed and breakfast, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a rich selection of imported alcoholic and non-alcoholic beverages, house brands and a complimentary minibar. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Special culinary options, such as diet meals, are also available.

Payment

The following credit cards are accepted at the resort: American Express, VISA, Diners Club and MasterCard.