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Hyatt Ziva Cancun

GIATA-ID: 55336

Cancun, Yucatán Peninsula, Mexico

Address

Boulevard Kukulcan Manzana 51 Lote 7 77500 Cancún Quintana Roo

Phone

+52 998 8487000

Hotel chain

Hyatt Zilara

E-mail

CANIF-AYR@hyatt.com

URL

https://www.hyatt.com/en-US/hotel/mexico/hyatt-ziva-cancun/canif
Sustainability
Energy

Key card switch

Hygiene
General

Use of commercially available disinfectants

Social distancing regulations

Protective hygiene screens

Enhanced cleaning programme

Time interval between room bookings

Protective equipment for employees

Health checks on staff

Services

Contactless payment

Contactless check-in/-out

Protective equipment for guests

No high-touch furnishings in public areas

Laundry washed at a minimum of 60°C/140°F

Protective masks for guests

Hand sanitiser

Board

Packaged meals

Rooms

No high-touch furnishings

Sealing after cleaning

Property info
Category

Category (recommended)

Rating: 4,5
Characteristics

Non-smoking accommodation

Number of rooms & other

Wheelchair-accessible rooms

Non-smoking room

Family room

Number of rooms (total)

Number: 800

Number of double rooms

Number: 381
Location
General location

Central location

Facilities
General facilities

WiFi

Smoke/fire detector

Hotel shuttle service

For a fee

Security service

Around the clock

Safe

Reception

Lobby

Laundry service

Internet access

Currency exchange desk

Lift

Coin-operated laundry

Car park

Hotel-owned/privateFree of chargeAttended

Cash machine

Car rental

Baggage storage service

Babysitter

Air conditioning

Wheelchair-accessible

Smoking area

Roof terrace

Outdoor furniture

Valet parking

Concierge service

Dry cleaning/laundry service

Food & drinks

Snack bar

Room service

Dining area

Restaurant

Café

Bar/pub

Entertainment & lifestyle

TV room

Tour desk

Supermarket

Shops

Playroom

Playground

Nightclub

Hairdressing salon

Disco

Conferences & events

Fax

Conference room

Business centre

Outdoor facilities & pools

Terrace

Sun terrace

Poolside bar

Pool

Freshwater

Parasols

Outdoor pool

Garden

Sun loungers

Children's pool

Rooms
Beds

Extra bed

Sofa-bed

Double bed

King-size bed

Cot

Location/View

Sea view

Room types & layout

Terrace

Balcony

Bathroom

Facilities

Alarm clock

Air conditioning

WiFi

Free of charge

Desk

TV

Flat-screen

Slippers

Radio

Telephone

Direct-dial

Minibar

Mini fridge

Safe

Heating

Ironing set

Internet access

Bathroom

Wheelchair-accessible bathroom

Shower

Hairdryer

Bathtub

Bathrobe

Personal care products

Kitchen/Kitchenette

Tea and coffee making equipment

Fridge

Sports
Sports: general

Tennis

Table tennis

Paddle

Golf

Darts

Fishing

Gym

Pool/billiards

Aerobics

Basketball

Yoga

Tennis court

Beach and watersports

Sailing

Diving

Snorkelling

Canoeing

Jet skiing

Aquafit

Beach volleyball

Windsurfing

Other watersports

Wellness

Steam bath

Hot tub

Spa

Hammam

Sauna

Beauty salon

Massage treatments

Hydrotherapy

Wellness centre

Entertainment

Kids' club

Live music

Entertainment programme for children

Entertainment programme for adults

Childcare service

Entertainment programme

Board
Catering services

Snacks

Lunch

Dinner

Breakfast

All-inclusive

Additional offers

Alcohol-free drinks

Special deals

On request

Room service

Children's meals

Diet meals

On request

Alcoholic drinks

Payment options

Payment options

VisaMasterCardAmerican Express

Location

This hotel is located directly in the leisure district of Cancún. The centre offers guests various nightclubs, bars and restaurants and is only a few minutes walk away.

Facilities

The complex has a lift and features 800 rooms, including 381 double rooms. The reception desk in the lobby is staffed round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a flatscreen television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The complex offers an extensive outdoor sports programme, including tennis, beach volleyball, basketball, golf, paddle tennis and fishing. With windsurfing, jet skiing, canoeing, sailing, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The complex accepts the following credit cards: American Express, VISA and MasterCard.