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Kempinski Hotel Grand Arena Bansko

GIATA-ID: 47922

Bansko, Pirin Mountains , Bulgaria

Address

Pirin Street 96 2770 Bansko

Phones

+359 749 88888

Chains

Kempinski Hotels

Emails

reservations.grandarena@kempinski.com

Urls

https://www.kempinski.com/en/hotel-grand-arena
Sustainability
Energy

Key card switch

Hygiene
General

Health checks on staff

Hygiene training for staff

Sanitiser dispenser

Temperature checks

Use of commercially available disinfectants

Protective equipment for employees

Time interval between room bookings

Protective hygiene screens

Social distancing regulations

Mandatory mask-wearing

Enhanced cleaning programme

Services

Disinfection of high-touch surfaces

Professional cleaning service

Laundry washed at a minimum of 60°C/140°F

No high-touch furnishings in public areas

Protective equipment for guests

Contactless payment

Contactless check-in/-out

Protective masks for guests

Free of charge

Hand sanitiser

Medical teleconsultation

Board

Packaged meals

Individually-packed meals
Rooms

No high-touch furnishings

Housekeeping only upon request

Property info
Category

Category (recommended)

Rating: 5
Accommodation types

Hotel

Characteristics

Non-smoking accommodation

Ski hotel

Traveller categories

Business travelers

Families

Seminar and convention travelers

Building information

Built in the year

Year: 2005
Number of rooms & other

Number of junior suites

Number: 14

Number of rooms (total)

Number: 157
Accessibility

Assistance animals permitted

Location
General location

Central location

Facilities
General facilities

Outdoor furniture

Concierge service

Valet parking

Charging station for electric vehicles

Dry cleaning/laundry service

Baggage storage service

Multilingual staff

EnglishGreekRussian

Car rental

Cash machine

Coin-operated laundry

Medical assistance

Lobby

Security service

Around the clock

Hotel shuttle service

Smoke/fire detector

Transfer service

Disability-friendly

WiFi

Free of charge

Smoking area

Lounge

Food & drinks

Barbecue area

Bar/pub

Number: 5

Restaurant

Number: 3

Piano bar

Entertainment & lifestyle

Arcade/gaming room

Firepit

Banquet hall

Disco

Fireplace

Hairdressing salon

Library

Tour desk

Daily newspaper

Free of charge
Conferences & events

Conference room

Fax

Outdoor facilities & pools

Indoor pool

Number: 1

Outdoor pool

Number: 2
Rooms
Beds

Twin beds

Single bed

Extra bed

Number: 1

Sofa-bed

Room types & layout

Sound insulation

Balcony or terrace

Balcony

Bathroom

Facilities

Air conditioning

CD player

DVD player

Turndown service

Minibar

Telephone

Safe

Slippers

Trouser press

TV

Cable

WiFi

Free of charge

Desk

Bathroom

Bathrobe

Bathtub

Personal care products

Hairdryer

Telephone

Shower

Wheelchair-accessible bathroom

Sports
Sports: general

Tennis court

Personal Trainer

Aerobics

Archery

Bowling

Fishing

Golf

Gym

Free of charge

Horse riding

Yoga

Hiking

Beach and watersports

Jet skiing

Other watersports

For a feeThird-party operator
Winter sports

Ski equipment storage

Ski pass

Skiing

Sports equipment hire
Wellness

Hammam

Sauna

Spa

Steam bath

Hot tub

Wellness centre

Entertainment

Childcare service

Entertainment programme

Kids' club

Free of charge
Board
Additional offers

Children's meals

Picnic

Miscellaneous

Children stay for free

Hire car

Payment options

Payment options

VisaMasterCardAmerican Express

Location

The hotel lies directly opposite the gondola lift station.

Facilities

The hotel has 157 rooms and 14 junior suites. English-speaking staff warmly welcomes guests in the lobby. Amenities include a baggage storage service and a cash machine. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A fireplace creates a cosy atmosphere. Additional facilities include a library. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Guests are sure to get a good night's sleep in the sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A trouser press is provided for guests' convenience. Other features include a telephone, a television with cable channels, a CD player, a DVD player and WiFi (no extra charge). Guests can take advantage of the nightly turndown service. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked.

Sports/Entertainment

Plenty of active relaxation awaits guests in the pool area's 2 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including golf, archery, fishing and horse riding. Water sports enthusiasts are offered jet skiing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Guests can enjoy a wide range of indoor sports, including a gym, bowling, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a hammam. Leisure facilities include an entertainment programme, a kids' club and a dance club.

Meals

Various dining options are available, including 3 restaurants, a bar and a piano bar. Staff are also happy to provide children's meals. The hotel also offers picnics.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.