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Iberostar Quetzal

GIATA-ID: 2033

Playa del Carmen/Playacar, Mexico

Address

Avenida Xaman-Ha Lote Hotelero 2 77710 Playa del Carmen Quintana Roo

Telephone

+52 984 8772000Fax: +52 984 8730424

E-mail

rrpptucque@iberostar.com.mx reservas.playacar@iberostar.com.mx

Website

https://www.iberostar.com/en/hotels/riviera-maya/iberostar-quetzal

Hotel chain

Iberostar Hotels & Resorts
Property info
Accommodation types

Holiday village

Characteristics

Hotel de charme

Spa hotel

Building information

Built in the year

Year: 1997

Year of renovation

Year: 2002
Number of rooms & other

Storeys – main building

Number: 3

Double rooms

Number: 176

Junior suites

Number: 24

Rooms

Number: 324

Suites

Number: 2
Location
Beach

Beach

SandyDistance: 50 m

Sun loungers on the beach

Parasols on the beach

General location

Located on a main road

Facilities
General facilities

Babysitting service

On request

Bicycle storage area

Car park

Check-in/-out service

Opening hours: 24 h

Currency exchange desk

Internet access

Laundry service

Medical assistance

Reception

Opening hours: 24 h

Hotel/Board safe

WiFi

Wheelchair accessible/wheelchair friendly

Food & drinks

Bar

Restaurant

Air conditioningNon-smokingSmoking area

Room service

Snack bar

Entertainment & lifestyle

Theatre hall

Disco

Hairdresser

Nightclub

Newspaper stand

Playground

Shops

Conferences & events

Conference room

Outdoor facilities & pools

Children's pool

Sun loungers at the pool

Outdoor pool

Parasols at the pool

Pool

Freshwater

Pool bar

Terrace

Bath towels

Rooms
Room types & layout

Balcony

Bathroom

Family rooms

Lounge

Terrace

Wheelchair-accessible rooms

Facilities

Air conditioning in the accommodation unit

Ironing set

Internet access

Mini fridge

Minibar

Telephone

Direct-dial

Room/Cabin safe

Slippers

TV

Satellite/cable

Fan

WiFi

Free of charge
Sleeping

Double bed

King-size bed

Bathroom

Bathrobe

Bathtub

Hairdryer

Shower

Wheelchair-accessible bathroom

Kitchen/Kitchenette

Microwave

Tea/Coffee station

Location/View

Sea view

Sports
Sports: general

Aerobics

Archery

Free of charge

Cycling/Mountain biking

Free of charge

Billiards

Gym

Golf

For a fee

Callisthenics

Table tennis

Free of charge

Tennis

Volleyball

Free of charge
Beach and watersports

Beach volleyball

Catamaraning

Kayaking

Diving

For a fee

Windsurfing

Other water sports

Wellness

Massage treatments

Sauna

Steam bath

For a fee

Spa

For a fee

Hot tub

Entertainment

Entertainment programme

Entertainment programme for adults

Kids' club

Board
Board options

All-inclusive

Breakfast

BuffetContinental breakfast

Dinner

BuffetÀ la carte

Full board

Lunch

Buffet

Snacks

Only included in All-Inclusive

Drinks included

Additional offers

Minibar

Only included in All-Inclusive

Non-alcoholic beverages

Only included in All-Inclusive
Payment options

Payment options

American ExpressVISAMasterCard

Location

This luxurious hotel is located next to the former fishermen village of Playa de Carmen. The transfer time to the airport is approximately 50 minutes. Playa del Carmen is just 3 km from the hotel. Shopping venues, bars and restaurants are to be found in the vicinity. Its situation is ideal for those wishing to partake in aquatic sports.

Facilities

324 rooms, including 24 junior suites, 2 suites and 176 double rooms, are available to guests. Check-in and check-out are possible at any time at the 24-hour reception desk. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service on request, medical assistance, room service, a laundry service and a hairdresser. Travellers with bicycles can make use of the on-site bicycle storage area.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. A variety of activities such as cycling/mountain biking, tennis, beach volleyball, volleyball and archery or, for a fee, golf, are offered at the holiday village. A wide range of sports are available, including water sports such as windsurfing, catamaraning and kayaking or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, callisthenics and aerobics. A range of wellness facilities, such as a sauna and massage treatments, are offered at the complex. For a fee, guests can also take advantage of a spa and a steam bath. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals

The dining area includes a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection non-alcoholic beverages and a complimentary minibar. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner).

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.