Iberostar Heritage Grand MenceyGIATA-ID: 17251
Santa Cruz, Spain
Year of last renovation
Storeys - adjacent building
Number of double rooms
Number of junior suites
Number of rooms (total)
Number of suites
Currency exchange desk
Entertainment programme for adults
B & B
Located just a stone's throw from the town centre and the local leisure and shopping venues, this luxury establishment is about 10 minutes by car from Santa Cruz beach. The airport is approximately 15 km away.
The holiday village has 261 rooms, including 22 junior suites, 29 suites and 131 double rooms, which are located on 5 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. A safe, a currency exchange service, a playroom, a babysitting service on request, 9 conference rooms, a business centre and a coin-operated laundry are available. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.
Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is among the standard features of some rooms. Rooms include a queen-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The complex has family rooms and non-smoking rooms.
Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, golf and paddle tennis are available. Water sports enthusiasts are offered diving. Sport and leisure facilities at the complex include a gym and callisthenics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Subject to charge: a hammam. Entertainment options and leisure facilities include live music and a casino.
Various dining options are available, including a restaurant with air conditioning, a dining room, a café and a bar. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The complex also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.