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Iberostar Heritage Grand Mencey

GIATA-ID: 17251

Santa Cruz, Spain

Address

Doctor José Naveiras 38 38004 Santa Cruz de Tenerife Tenerife

Phone

+34 922 609900

E-mail

hotel.mencey@iberostar.com

URL

https://www.iberostar.com/de/hotels/teneriffa/iberostar-grand-mencey

Hotel chain

Iberostar Hotels & Resorts
Property info
Accommodation types

Holiday village

Characteristics

Spa hotel

Traveller categories

Families

Golf players

Wellness travelers

Building information

Year of last renovation

Year: 2011
Number of rooms & other

Storeys - adjacent building

Number: 5

Number of double rooms

Number: 131

Number of junior suites

Number: 22

Number of rooms (total)

Number: 261

Number of suites

Number: 29
Location
General location

Central location

Distances: transport & city

City centre

Distance: 500 m
Distances: entertainment & shopping

Bar/pub

Nearby

Shopping opportunities

Nearby
Facilities
General facilities

Air conditioning

Babysitter

On request

Multilingual staff

GermanEnglish

Car park

Coin-operated laundry

Lift

Currency exchange desk

Laundry service

For a fee

Reception

Around the clock

Lobby

Safe

WiFi

Wheelchair-accessible

Food & drinks

Bar/pub

Café

Restaurant

Air conditioning

Dining area

Room service

For a fee

Snack bar

Entertainment & lifestyle

Casino

Playroom

Shops

Conferences & events

Business centre

Conference room

Number: 9
Outdoor facilities & pools

Sun loungers

Garden

Outdoor pool

Parasols

Poolside bar

Sun terrace

Terrace

Bath towels

Free of charge
Rooms
Room types & layout

Balcony

Bathroom

Family room

Living room

Non-smoking room

Terrace

Facilities

Air conditioning

Internet access

Mini fridge

Minibar

Telephone

Direct-dial

Safe

TV

Satellite/cable

WiFi

Free of charge
Beds

Cot

Queen-size bed

Bathroom

Bathtub

Hairdryer

Shower

Sports
Sports: general

Cycling/mountain biking

Gym

Golf

Gymnastics

Paddle

Beach and watersports

Diving

Wellness

Solarium

Hammam

For a fee

Beauty salon

Massage treatments

Sauna

Steam bath

Spa

Spa bath

For a fee
Entertainment

Entertainment programme for adults

Live music

Board
Catering services

B & B

Breakfast

Buffet

Dinner

À la carte

Full board

Half board

Lunch

À la carte
Additional offers

Special deals

Miscellaneous

Hire car

Payment options

Payment options

American ExpressVisaMasterCardDiners

Location

Located just a stone's throw from the town centre and the local leisure and shopping venues, this luxury establishment is about 10 minutes by car from Santa Cruz beach. The airport is approximately 15 km away.

Facilities

The holiday village has 261 rooms, including 22 junior suites, 29 suites and 131 double rooms, which are located on 5 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. A safe, a currency exchange service, a playroom, a babysitting service on request, 9 conference rooms, a business centre and a coin-operated laundry are available. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is among the standard features of some rooms. Rooms include a queen-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The complex has family rooms and non-smoking rooms.

Sports/Entertainment

Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, golf and paddle tennis are available. Water sports enthusiasts are offered diving. Sport and leisure facilities at the complex include a gym and callisthenics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Subject to charge: a hammam. Entertainment options and leisure facilities include live music and a casino.

Meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a café and a bar. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The complex also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.