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Hard Rock Hotel Riviera Maya

GIATA-ID: 16550

Puerto Aventuras, Mexico

Address

Carretera Cancun-Chetumal Km 72 77710 Puerto Aventuras Quintana Roo

Telephone

+52 998 2873516

Website

https://www.hrhrivieramaya.com/

Hotel chain

Hard Rock Hotel
Property info
Traveller categories

Beach holidaymakers

Seminar and conference travellers

Number of rooms & other

Rooms

Number: 1264
Location
Beach

Beach

Hotel-owned/privateDirectSandy
Distances: entertainment & shopping

Golf course

Nearby
Distances: nature

Sea

Direct
Facilities
General facilities

Babysitting service

On request

Bicycle hire

Free of charge

Car park

Reception

Around the clock

Lobby

WiFi

Foyer

Wheelchair accessible/wheelchair friendly

Lounge

Food & drinks

Bar

Number: 9

Café

Restaurant

Number: 9

Room service

Around the clock

Snack bar

Entertainment & lifestyle

Playground

Shops

Tour desk

Conferences & events

Business centre

Conference room

Number: 5
Outdoor facilities & pools

Children's pool

Sun loungers at the pool

Outdoor pool

Number: 5

Pool bar

Sun terrace

Terrace

Bath towels

Waterslide

Rooms
Room types & layout

Balcony or terrace

Bathroom

Family rooms

Non-smoking rooms

Facilities

Air conditioning in the accommodation unit

CD player

DVD player

Ironing set

Minibar

Telephone

Radio

Room/Cabin safe

Slippers

TV

Flat-screen

WiFi

Free of charge
Sleeping

King-size bed

Bathroom

Bathrobe

Cosmetic products

Hairdryer

Shower

Whirlpool bath

Kitchen/Kitchenette

Tea/Coffee station

Location/View

Sea view

Side
Sports
Sports: general

Aerobics

Basketball

Cycling/Mountain biking

Billiards

Fishing

For a fee

Gym

Golf

Table tennis

Tennis

Yoga

Beach and watersports

Aquafit

Kayaking

Diving

For a fee

Snorkelling

For a fee

Other water sports

Wellness

Beauty salon

For a fee

Hydrotherapy treatments

Massage treatments

For a fee

Sauna

Steam bath

Spa

Hot tub

Entertainment

Kids' club

Board
Board options

All-inclusive

Breakfast

Dinner

Lunch

Snacks

Additional offers

Alcoholic beverages

Non-alcoholic beverages

Payment options

Payment options

VISAMasterCardAmerican Express

Location

Surrounded by lush greenery, the family-friendly club resort (with Adults Only Area) is located in the stunning coastline of the Riviera Maya, approximately 19 km from Playa del Carmen, where guests will find numerous shops, bars and restaurants as well as nightlife, a bus station and a beach. Nearby places of interest include Xcaret (1.5 km away), Tulúm (4 km away), Xel-Há (2.5 km away), Cobá (8 km) and Chichen Itza (around 190 km away). The club resort is approximately 50 minutes from Cancún International Airport and 90 minutes from the city of Cancún.

Facilities

Guests are warmly welcomed at the reception desk in the lobby. 1264 rooms are available. The hotel provides a babysitting service on request, 24-hour room service, 5 conference rooms, a business centre and a lounge. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Parking spaces are available to guests travelling by car. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms include a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television, a radio, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a whirlpool bath. Cosmetic products ensure additional comfort. The complex has family rooms and non-smoking rooms.

Sports/Entertainment

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 5 outdoor pools, while children have a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. Comfortable sun loungers are available on the terrace. The complex offers a wide range of outdoor sports, including cycling/mountain biking, tennis, basketball and golf. For a fee, guests can also enjoy fishing. A number of sports are available, including water sports such as kayaking and aquafit. For a fee, guests can also enjoy snorkelling and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga and aerobics. A range of wellness facilities, such as a spa, a sauna, a steam bath and hydrotherapy treatments, are offered at the hotel. For a fee, guests can also take advantage of a beauty salon and massage treatments. Children are well looked after in the kids' club.

Meals

Various dining options are available, including 9 restaurants, a café and a bar. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available. The hotel also offers snacks. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.